State: Indiana Product: Lowes Carpet Installation Clear all filters (5 of 76 reviews match)
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1.5
Details
Thank the Lord for Citicard guarantee, however, getting money returned does not make up for damages to home and property! Carpet looks worse than 10+ yr old carpet removed! Seams all over and doesn't clean as salesperson represented. Hard spots underneath w/padding...
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Review
#1130045 Review #1130045 is a subjective opinion of poster.
Service
Lowes Carpet Installation
Reason of review
Bad quality
1.0
Details

Update by user Sep 27, 2016

Please correct dates of scheduled installation and last call from Lowe's to September 23, not September 24.

Original review posted by user Sep 26, 2016

We ordered carpet tile at Lowe's of East Evansville (#630) on August 27, 2016. Delivery date was pushed back twice (three delivery dates). Installation was scheduled for September 24. When they didn't show up, I called installation only to be told that they didn't...
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Review
#926235 Review #926235 is a subjective opinion of poster.
Service
Lowes Carpet Installation
Cons
  • Lousy service after the sale
Reason of review
Poor customer service
Loss
$284
Preferred solution
Price reduction

Lowes in Brownsburg, Indiana - Credit PROMO

Same thing happened to me. I had been in several times picking carpet, blinds pad....asking questions got measurements. Then denied on spot have to wait on denial letter which I have not received. I am not happy with their customer service knowledge of how credit works. Asked about measurements not being close to what another company had given me. I am concerned about time frame of installation...after paying for my carpet. Did not like the way the front desk has no knowledge of financing and nobody there to answer questions. Kathy Dennison 3174503334
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Review
#923015 Review #923015 is a subjective opinion of poster.
Service
Lowes Carpet Installation
Cons
  • Financing options
Reason of review
Fianancing and time to install
Loss
$2100
Preferred solution
Let the company propose a solution
Tags
  • installation rip-offs
3.6
Details
We bought carpeting from lowes with their installation. The carpeting had a one year warranty with it. The carpet got to the point where it looked like it was worn. Lowes came and took pictures and called the manufacturer . They suggested cleaning it professionally,...
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#916750 Review #916750 is a subjective opinion of poster.
Service
Lowes Carpet Installation
Reason of review
Bad quality
1.3
Details
Early May of this year my husband and I visited your store @4430 Illinois rd.Fort Wayne, IN 46804. We had been pricing carpet for our living room and stairs w/hall. We spoke to John McKnight(he was very nice and helpful). We found a carpet that we liked and John set up...
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Review
#661318 Review #661318 is a subjective opinion of poster.
Service
Lowes Carpet Installation
Cons
  • Customer service received
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Tags
  • lowes failure

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts