Lowes Reviews in Terre Haute, Indiana
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Faulty Installation | Lowes review from Terre Haute, Indiana
I had a custom patio door installed seven years ago by Lowes. I thought everything was ok with the door until a gust of wind pushed the door- frame and all- into my kitchen. I have video on my phone showing the door was never secured to the house! No nails or screws were holding the door in! The only thing holding the door in place was the trim on the exterior and the interior of the house. I went to Lowes to complain and was brushed off by the store manager. I sent in a sales receipt (which was very faded since they used disappearing ink in their registers), and even showed the store managers the video and they would not do anything about it. As a result, my floor (which I just had installed two years ago) around the door is damaged due to all of the water that poured in when the door blew in. Lowes would not do anything. The whole issue would have been avoided if the door had been properly installed. Will not purchase anything from Lowes ever again!
Reason of review
Damaged or defective
Incompetent employees | Lowes review from Terre Haute, Indiana
It seems every time I go into the Terre Haute Lowes store there's not one employee that wants to help, sorry, other then the paint area, they're good. The people in the lumber department are rude, when you want boards cut, they scatter like roaches, some even tell you that they're not suppose to cut the lumber for you. My wife went in to buy a new refrigerator but even though there were 6 employees in the area, none would help her. One even asked if she found everything she needed, my wife said no, and the girl walked away laughing. how rude. I guess it will be worth the drive to shop at Menards!
No Help | Lowes review from Terre Haute, Indiana
WHAT A JOKE LOWES IS. I went up there yesterday to get a small pluming item, waited for 25 minutes for someone to come and help me and no one showed up so i walked to the service desk and asked if someone could help me in that department, They called someone and she said someone would be right back to help me, I go back and waited for another 30 minutes and no one showed up so i bought what i thought would work, paid for it and drove all the way home to find out it didn,t work, I drove back to Lowes waited for 15 minutes to return it and decided to go to a place i passed 3 times on my way to Lowes The True Value in DuBois. I walked in and a guy asked if he could help me as soon as i walked in the door. I told him what i needed, he walked back got it for me and i was out the door in 10 minites..and it was half the price as Lowes.
Lowes Delivery Service
Lowes Terre Haute Indiana incompetent ordering and installation
I ordered an exterior door with 'professional' installation. They ordered the wrong door, the installer (Ron Grub) arrived late, unprepared, and left early with job unfinished for first install appt. Was a no-show no-call for the second appt. Forgot parts on the third install appt, and was late for the fourth (and I hope final) install appt. I've called Lowes for assistance in getting the install completed and they've been of little help. Since I had to pay up front for the whole thing I guess there was no incentive. I will never do business with the Terre Haute Lowes again. If you find that you have to and they refer you to Ron Grub as a 'professional' installer, get a prescription for valium because you'll need it.
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Lowes? What happened? What can we help you with?