I will never do anymore business with Lowes. We purchased a garage door opener and the installer cancelled 5 minutes before he was to arrive.
When he came on 12/2/2016, the first thing he said was that the springs were wrong and I could have looked on Google on how the opened is supposed to work. I called Lowes, asked to speak to a manager and based on the conversation he had no apology regarding the situation. We will never do business with Lowes again based on this experience.
Apparently customer service is not something you want to be great at. i know you probably will will not do anything regarding this, but as a large company, you should know that customer service is not something that is a priority to you.
Product or Service Mentioned: Lowes Garage Door Opener Installation.
Reason of review: Problem with delivery.
Monetary Loss: $300.
Lowes Cons: Installer or conversation with management.