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Lowes (and Home Depot) never seem to have anybody in the departments to help you.You stand around a department waiting then an associate says ill get you someone and you continue to wait wait wait.

Also, Lowes in Chester NY use a very poor shipping company.It took 5 weeks my flooring order to come in and the shipping company said t 1) we will only keep your order foe 2 weeks, after that you have to pay storage fees & we need 48 hours notice for a change of delivery date. At least they make it cohesive to match up w the poor customer service in their stores.

Product or Service Mentioned: Lowes Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Apr 25, 2016.
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