Lowes (and Home Depot) never seem to have anybody in the departments to help you.You stand around a department waiting then an associate says ill get you someone and you continue to wait wait wait.
Also, Lowes in Chester NY use a very poor shipping company.It took 5 weeks my flooring order to come in and the shipping company said t 1) we will only keep your order foe 2 weeks, after that you have to pay storage fees & we need 48 hours notice for a change of delivery date. At least they make it cohesive to match up w the poor customer service in their stores.
This person wrote the review because of poor customer service at Lowes. Reviewer claimed that he or she wants Lowes to read this review and look into the issue (if any).
If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.