Towanda, Pennsylvania
Not resolved

I tried ordering a dryer on line that was on sale for $239. I was supposed to get a call within 24 hours to arrange delivery.

When I didn't get a call I called customer service. Customer service told me the item was not available and spent almost an hour trying to sell me a more expensive model. When I asked to speak to a manger a so called manager named Julie #1462183 got on the phone and talked over me for 3 minutes not letting me speak about how there was nothing she could do. I finally gave up an cancelled my order which had already been charged to my Lowes credit card.

I admit I thought that a new dryer for $239 was to good to be true but this is the sale season. Guess I had sucker written somewhere.

Product or Service Mentioned: Lowes Delivery Service.

Reason of review: Poor customer service.

Lowes Pros: Product.

Lowes Cons: Customer service received.

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