Mount Juliet, Tennessee
3 comments

I purchased some asphalt sealer last year from Lowe's. The sealer started to peel and flake within days.

Within one month I asked a store clerk on have to get a customer satisfaction refund. He did a claim for Black Jack sealer with Black Jack refusing the claim. The container states on the side money back for customer satisfaction, Lowe's isn’t allowing me to return the containers for a full refund.

Lowe's Customer satisfaction is. If you are not completely satisfied with your purchase, simply return the merchandise to any Lowe's store in the U.S.

within 90* days. We, in our discretion, will repair it, replace it, or, based on your method of payment with a valid receipt, refund your money.

Monetary Loss: $400.

  • Asphalt sealer
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Anonymous
#731594

What's the point? You say you purchased a year ago and are now trying to return it yet you stated you had 90 days from time of purchase.

Or after one year, you are finally upset enough to get on this site and complain???

Your complaint is not valid.

LadyScot
#731505

If it peeled after a few days, why wait a month? Money back for customer satisfaction is from the manufacturer, NOT Lowes.

The manufacturer refused the refund.

WHY? You are out of luck.

LTCC
#731428

Was this with in the 90 days? If not....your outta luck.

Did you read the directions on the sealer and apply properlly? It is quite possible you either applied incorrectly or that the area to be sealed contained moisture......