Item delivered in wrong color. Two days and three calls later to Lowes customer care. Not one call back!!! Help!
I ordered online a kitchen faucet in bronze and had it shipped directly to my rental property. When it arrived my plumber installed it and text me a picture.
When I saw the picture I couldn't believe it.... Lowes shipped a less expensive chrome faucet not bronze like a ordered. So now I will have to pay another $238 for the reinstallation. And I can't even get a call back so Lowes can refund me the price difference for a mistake they made!
The customer service department is called customer care... they should call it customer could care less ....What a joke. A hugh waste of my money and time and Lowes could care less.
To say the least I'm not a fan of Lowes. Home Depot from now on.
Reason of review: Poor customer service.
Preferred solution: Full refund.