La Vale, Maryland
Not resolved
1.3
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Customer service
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Price Affordability
Product or Service Quality
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Warranty
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2 comments

i bought a GE washer from lowes in march of 2015. this washer has been junk from the get go.

june 19 2015 pro tv and audio came to repair this washer. the agitator was broke. all the fins had broke off. they was back again on july 14 2015 to fix water leaking and grinding noises.

they replaced motor and bearing but no seal cause the company did not send one with the repair guy. they was back again on aug 3 2015 to fix the leaking water. this guy looked and looked and could not where water was coming from. tells me he is going to put in his notes that i need a new one.

the warrenty will cover it. well it is sept 25 2015 and my washer is still leaking water and now it is ruining my floor that was put in 2 years ago.

GE wont replace washer until another company comes and looks at it. and i have no idea when that will be cause i yet to hear from them.

Reason of review: Warranty issue.

Preferred solution: Let the company propose a solution.

Lowes Cons: False information.

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Anonymous
#1040023

Sounds like you're packing more into the machine thane should. Don't know of anything else that would break the fins off an agitator.

Anonymous
#1039396

But just think of all the money you saved by not buying it at a full service appliance store! Oh wait!

No full service appliance store near by? You know. The ones that service the products they sell? I bet THEY would have known that model was a piece of ***!

They have to fix them all!

You remember the old locally owned appliance stores right? The ones that went out of business because millions of people like yourself would rather save 5% and buy from Lowe's and home depot.

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