State: Kentucky Product: Lowes Fence Installation Clear all filters (3 of 70 reviews match)
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1.0
Details
Once you pay for the fence, all communication stops. I was supposed to get a phone call about when lumber would be delivered. No one ever called me.. they just showed up at 8am to deliver. The installer hit the electric line to my unattached garage. Took me over a...
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0 0
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#1672624 Review #1672624 is a subjective opinion of poster.
Service
Lowes Fence Installation
Cons
  • Never called back
Reason of review
Poor customer service
Preferred solution
Would really like small section of 4 foot fence to be done the right way

Lowes in Louisville, Kentucky - Lowe’s scam

1.4
Details
I hired Lowe's to replace the wooden door of my dry way with a new vinyl. They came to finish the work on the scheduled date 11/20/18 the work was half done and very bad to see after a month still the doors do not have a latch, the wind has done some damage, and had to move my dog My brother's house escaped twice. I have communicated with the customer service four times and they only tell me that I should keep waiting. for the price that I already paid them, they should provide much better service but it seems that they have no intention of finishing my work, in the end they charged in advance. It is really very worrying that large and established companies like Lowe's are also committing to scam their clients with many chances that their scams go unpunished. Be very careful with Lowe's they do not respect their customers
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1 1
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#1430821 Review #1430821 is a subjective opinion of poster.
Service
Lowes Fence Installation

Lowes in Florence, Kentucky - Lies lies lies

1.0
Details
We paid for a fence to be installed 9 weeks ago. We were initially told 4-6 weeks. Then told they lost our phone number and address, but it would now be 6-8 weeks due to their incompetence in loosing our information. Now 9 weeks in they are saying they will let us know. We are asking for our money back to go with a better company for the project, and they refuse.
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#1268422 Review #1268422 is a subjective opinion of poster.
Service
Lowes Fence Installation
Cons
  • Gave us the run around
  • You will not refund on an order that you never delivered
Reason of review
Order processing issue

Contact Lowes Customer Service

Website:
www.lowes.com
Mailing Address:
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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