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My son bought this kerosene heater from lowes he returned it because wick broke off the store he returned it to new castle pa didn't have anymore so they sent him to lowes board and Ohio store he got another one same problem took it to new castle pa store with receipt they said it was already returned what dumb *** so *** and rude called complaint dept told my son he can get his money back nope wouldn't give him back his money complaint dept again said the store would give him back money again they wouldn't now gas isn't cheap to keep running to this *** rude service desk now waiting for store manager to call I a so pissed this new castle pa lowes need to revamp managers and service desk people replace them with people who take care of customers and maybe lowes would have a better reputation that goes for all Lowe stores

Product or Service Mentioned: Lowes Manager.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from May 10, 2015.
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