Just started the remodel this week. When the so called remodrl expert talked to me there were a few very specific items i mentioned that i wanted done. The job was postponed for 3 weekes and we had to get another contractor. When they showed up to inventory the cabinets that were delivered to me i again mentioned about some cliset doors that i did not see on the contract. She stated she would take care of this for me.
Like any other sales person she is bright and friendly until you sign the contract and she gets her commission. Now its like im a bother.
Who comes in and quotes a whole new kitchen and yet doesnt add electrical sockets and covers. Why would i use old dingy ones when I'm paying $24000.00 to have my kitchen done.
The doors that i wanted, I have to order them and pay for them. According to (JOY). I'll pass on that. By the way, my other doors were already thrown away by the contractor. I'll get my doors later at Home Depot. I was goibg to ho and get a storm door for the front and have the contractor install it, but again, I'll get that at Home Depot. Not at all satisified with the process and I wanted to do my 3 bathrooms next. Not from you guys. Your consultant really needs to learn to be more customer friendly. Instead she is just chasing the money.
Product or Service Mentioned: Lowes Kitchen Remodeling.
Reason of review: Poor customer service.