Not resolved
Customer service

Plumbers claimed that disposal could only be installed under small sink which is not the sink we use for the preparation of food nor for clean-up. It would have been a more difficult installation under the larger sink, but we were not advised as to the feasibility of this.

As it has turned out another plumber has advised us that there was also a code violation in your installation. I have contacted your "troubleshooters" who have all promised to help, but as of this date (4 months later), they continue to give me the run-around. I have been promised your attention to this matter, but it ends there, and each person I have dealt with leave me with the excuse that they will be "out of the office" for extended periods of time.

We used Lowe's for our kitchen remodel, never realizing that our faith in your store was totally misplaced. Where do I turn from here?

Product or Service Mentioned: Lowes Installation.

Reason of review: Poor customer service.

Monetary Loss: $275.

Preferred solution: Deliver product or service ordered.

Company wrote 0 public responses to the review from May 08, 2015.
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