Not resolved

Did cabinets with them, the installer was great but getting ahold of a live person at the store is mostly not possible. Estimator missed a key feature that extended the installation by a day.

Flooring was a disaster. People in store are not flooring people just sales people. Ended up with three estimates, each one higher than the rest, adding on things that were not needed every time. We ended up cancelling the flooring after hearing from their own contractor that Lowes had added on work that no reputable flooring firm would do.

Finally hired a flooring shop who did it the right way for $300 less and in half the time. Appliance delivery was a disaster.

Lost a day of work as they delivered 4 hours past the scheduled time. Lowes turned a five week reno into a ten week one.

Product or Service Mentioned: Lowes Flooring Installation.

Reason of review: Poor customer service.

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