I had a ratchet socket wrench from a Kobalt Kit fail on me - the socket release was permanently engaged, so sockets would fall off.
I walked into Lowes Return Desk, was asked to see someone in Tools to select a matching wrench - brought it back to the Returns counter, and after the item being scanned, I was sent on my way.
The whole process was positive: no requirement for Receipt, ID or Credit Card and including tool selection, took less than 5 minutes.
The 'Kit' wrench was not available as a solo item, but a close visual match was found (worth more than the whole kit!) and I was sent on my way.
Bonus Points to Lowes, North Myrtle Beach, SC!!!
Reason of review: Reliable warranty.
I liked: Way lowes dealt with the return.