Miami, Florida
Not resolved
1 comment

i called customer service department and waited over 50 minutes going from caller # 26 and going down to your are next in the que, to then getting a recording that I was # 6 and would be attended in 30 minutes. Lowes need to get a better customer service department.At least HOME DEPOT treats their customer better.

At least HOME DEPOT treats their customer better. DOES ANYBODY WORK IN CUSTOMER SERVICE, OR IS IT SELL AND FORGET THE CUSTOMER.IF YOU ARE EXPERCING A HIGHER CALL VOLUME HIRE MORE WORKERDOES ANYBODY WORK IN CUSTOMER SERVICE, OR IS IT SELL AND FORGET THE CUSTOMER.IF YOU ARE EXPERCING A HIGHER CALL VOLUME HIRE MORE WORKERDOES ANYBODY WORK IN CUSTOMER SERVICE, OR IS IT SELL AND FORGET THE CUSTOMER.IF YOU ARE EXPERCING A HIGHER CALL VOLUME HIRE MORE WORKER

Reason of review: Damaged or defective.

Monetary Loss: $40.

Preferred solution: Deliver product or service ordered.

Lowes Cons: Customer service received, Poor customer service.

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Anonymous
#1009105

One of the things I enjoy the most when I work the customer service counter is putting an ignorant customer on hold. When it rings back I just send them to random departments, until I finally hang up on them once and for all!!! :):):p