Early in oct my mother went in to buy a gas stove and a refrigerator. The salesman told her a service man would contact her in 2 days to make sure he could hook up her range. It has copper tubing.
Two weeks later I went back to the store Front street Binghamton and talked to a young lady who contacted the contractor who said he would be in contact with her in a couple of days.
Last weekend on Sunday I spoke with Matt the original sales person who advised me he was moving people to a new contractor. And he moved mom again assuring me she would hear from someone in two day . Almost a week later no one has contacted my mom.
Can you assist with this. Customer Is Freida Alcott my number is 607 371**** and moms number is 607 967 ****. She would really like appliances before Thanks giving.
Product or Service Mentioned: Lowes Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Lowes Cons: Long wait time.