I bought a new fridge and had to wait three weeks for delivery. They brought it to my home and said they could not bring it into my house because the stairway was too narrow.(3 steps).
I suggested they remove the two doors and bottom freezer drawer. They said the company would not allow them to do that. I suggested I could help by laying a blanket on the railing and the three of us could place thefridge on the railing and push it onto my deck. They said the company would not allow them to do that.
They left without delivering my fridge and left me with about $100.00 in spoiled food! I still need a new fridge and someone who knows how to deliver it!!!!!
Product or Service Mentioned: Lowes Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $100.
Preferred solution: Deliver product or service ordered.