I purchased 16 boxes of laminate flooring, over $1000.00 from Lowes on 10/09/15. At the time I purchased the flooring the sales person told me that if I had any flooring left from a opened box I could return it and a refund would go on my credit card.
Well on 11/04/15 I tried to return 9 unused Laminate pieces of flooring from a box that holds 14.
All of a sudden Lowes said I could not get a refund for a open box. I then go back to the sales person that sold me the Laminate.
Now he tells me I cannot return a open box.
After this experience with Lowes I WILL NEVER SHOP AT LOWES AGAIN. HOME DEPOT WILL GET ALL MY BUSINESS.
Reason of review: Refund issue with return,.
Monetary Loss: $33.
Preferred solution: Full refund.