I purchased 16 boxes of laminate flooring, over $1000.00 from Lowes on 10/09/15. At the time I purchased the flooring the sales person told me that if I had any flooring left from a opened box I could return it and a refund would go on my credit card.
Well on 11/04/15 I tried to return 9 unused Laminate pieces of flooring from a box that holds 14.
All of a sudden Lowes said I could not get a refund for a open box. I then go back to the sales person that sold me the Laminate.
Now he tells me I cannot return a open box.
After this experience with Lowes I WILL NEVER SHOP AT LOWES AGAIN. HOME DEPOT WILL GET ALL MY BUSINESS.
This reviewer shared experience about "refund issue with return," and wants this business to issue a full refund as the author lost $33. The author is overall dissatisfied with Lowes. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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