I bought a lawn mower from Lowes in Yukon Oklahoma. Before it was a year old it broke down.
I took it back knowing The motor had a warranty on it. The Woman at the desk told me since I hadn't purchased their warranty they couldn't help me. Another woman walked up and corrected her saying they could take care of it, but depending on the problem it could cost as much as $100.00 dollars. Three weeks later I called to check on the progress and was told they send the mowers out and there wasn't any information for me.
I called a second store and they gave me the number of the shop. The mower shop said something was broke on the inside of the mower and they had to take apart the mower, take pictures, send them to Honda. She said it could take a long time before I hear something .
It's been a month and a half since I've seen my mower and it's in the middle of mowing season. Thanks for nothing Lowes!
Monetary Loss: $269.