I bought a pallet of dirt
Wanted to tie it down so I bought straps to do so which I can do on my own, THANK GOD!! The straps unfortunately were not threaded and I did not know how, 4 garden people just stood there as I struggled!!
When I asked for help they said they didn’t know how, for me to walk around to lumber for help.... what the *** !! Are your people really that untrained?? Ended up going inside to return the product and the young lady in there helped me at returns !!
I went out and strapped my load with no problem after that, my point is this is my struggle such a great show that your garden department just stood there unable to assist me !! I was so near tears that I was ready to return all that dirt !!
Train your garden department in all aspects of loading including how to work a tie down !!
I’m 60, and damn near blind, I was not asking for them to tie down the load I just needed assistance with the threading of the tie down that I had also just bought from you !! Never again will I use Lowe’s in mount Vernon Wa !!
Product or Service Mentioned: Lowes Customer Care.
Reason of review: Poor customer service.