I ordered a marble vanity top, almost $600, custom; it arrives after 3 weeks, with the bowl offset to the wrong side! After it took 45 minutes to complete the order in the store.

The fashion bath girl had moved, it was a guy from mill work, he didn't know what he was doing. So I take it back to Lowe's - they can only get it re-made & expedited to me in 14 days! That's expedited? Yes.

So last Wed. I inquire about the top, yes, it's been shipped, it'll be here today, I phone the Madison heights, Va, store today, no, it's not arriving until next Friday, May 5th! That'll be 3 weeks since the 2nd expedited order was placed! Meanwhile my customer has no bathroom sink, now I have to tell her it'll be another 10 days!

It makes me look like a liar to my client. I am recommending to my customers that they not use Lowe's, if they want to choose anything for their home, go to anywhere but Lowe's.

They are awful to deal with. And they lie, to your face.

Company wrote 0 public responses to the review from Apr 25, 2012.
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