State: Louisiana Clear all filters (39 of 4838 reviews match)
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3.0
Details
Refrigerator delivered on Thursday, August 15, at condo in Panama City Beach, Fl. My manager accepted, and called me shortly thereafter ( I was enroute back to Louisiana), that there was some kind of shadow on the freezer door, but no indention, scratch, etc. I need...
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1 comment
Anonymous
#1737152

Did the shadow move every time your manager moved. Suggest that they put the light source between them and the refrigerator and see if the shadow goes away.

Review
#1631756 Review #1631756 is a subjective opinion of poster.

Lowes in Addis, Louisiana - Wouldn’t bring dishwasher in house

2.6
Details
Has this policy changed? This is our 3rd dishwasher in 12 years and last 2 they hand trucked it up our very steep driveway and brought it in house. This time I had to drive my truck to bottom of driveway to retrieve new one. Load old one and drive it down driveway. I always tip delivery guys generously. In fact, I had 2 crisp $20s to give each of these guys. One guy barely spoke and had headphones in. I thought, what if I was a 80 year old female? They didn’t seem to care. I kept those $20s. Those guys got nada. Not sure I will order from Lowe’s again?
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Review
#1606800 Review #1606800 is a subjective opinion of poster.
Reason of review
Poor customer service

Lowes in District 8, Louisiana - Price not honored as listed on Internet

1.0
Details
On July 4th I went to Lowe’s to purchase Miracle potting soil. It was advertised on internet as $2 per 0.75 cu ft, however many associates and ultimately Supervisor insisted it was $4.28. I showed associates and Supervisor iPhone with price of $2, Supervisor informed me that although it was 4th of July sale it had ended the previous day. At which point I informed him he could take my cart and I’d used Home Depot since it was just across highway from my house. I do not appreciate being lied to or price not being honored. If this is how Lowe’s is going to treat customers in the future I will shop at Home Depot.
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Review
#1579153 Review #1579153 is a subjective opinion of poster.
Pros
  • Price was supposedly good
Cons
  • Not close to my house
Reason of review
Poor customer service
Loss
$23
Preferred solution
Price reduction

Lowes in District 3, Louisiana - Exterior door installation

1.0
Details
I ordered 2 exterior doors and 2 storm doors. The exterior doors were installed. The work is sub standard. Light and air are coming in under the sill. It is crooked. Door locks are hard to engage. 1 fiberglass door has 2 inch damage. I called lowes multiple times I wrote website multiple times to no avail. I think their either incompetent or trying to get me to quit complaining so they dont have to fix the problem. I will never order another install job from them. Customer service is
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Review
#1574589 Review #1574589 is a subjective opinion of poster.
Pros
  • Discount for veterans
Cons
  • Failure to admit responsibility and resolve the issue
Reason of review
Damaged or defective
Loss
$1700
Preferred solution
Let the company propose a solution
Tags
  • Poor management skills

Lowes in District 11, Louisiana - Paid for a $4200 Husquavana lawn Mower n after told one week have not recieved it in two months!

My name is Alana Creed, on May 11 2019 purchased a $4200 dollar Lawn mower IN LEESEVILLE La, I paid half n financed rest on lowes card, Its June 23 and still havent recieved my product, itll be in next week n im fine with that, Husquavarna has been excellent to me and informative. im complaining about the way store management has treated me. ive been lied to hung up on (some guy) and will never do business at that store again!!!!
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Review
#1566428 Review #1566428 is a subjective opinion of poster.
Cons
  • Didnt like
Reason of review
Poor customer service
Loss
$1
Preferred solution
Deliver product or service ordered
I need to know where my order is at
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2 comments
Anonymous
#1614640

It’s on its way!

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Review
#1425300 Review #1425300 is a subjective opinion of poster.
2.8
Details
I went in to lowes in hammond,la to inquire about several job postings i saw on indeed.com i filled out a few over the last month or so then i recieved an email on august 7th saying were considering other applicants ok so i paid it no mind not even a day later i see...
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3 comments
Anonymous
#1539330

I really don't see why the didn't hire you. You seem to meet all the requirements for their salespeople.

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Review
#1328648 Review #1328648 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application
2.4
Details
I got Lowe’s to give me a roof estimate. Estimate was done quickly and materials ordered then delivered. Shingles have been sitting in my front yard for over 2 Months. I get scheduled over and over but no one shows up. I was rescheduled one week 6 times. Job still not...
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Review
#1314790 Review #1314790 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution
2.3
Details
I purchased a pressure washer from Lowe's in Thibodaux I went in within my 30 days could the hose had busted I wanted to exchange the hose for another hose or exchange the whole pressure washer they would not do it without the receipt I had submitted the receipt to my...
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4 comments
Anonymous
#1513790

After 30 days it's covered by manufacturer.

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Review
#1285154 Review #1285154 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Latest Question

Lowes Questions
3.2
Details
Lowe's Opelousas has sunk to a new low. They are now on the same level as WalMart when it relates to customer service. There is on most occasions only one cashier in Lawn and Garden to deal with the busy spring volume. Today I waited 15 minutes to check out and then...
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1 comment
Anonymous
#1468059

Big box stores aren't known for service. How do you expect them to keep prices low?

The best way to keep your expenses low is to cut payroll.

Sure, you will pay a little more at a locally owned store but you will get the service you want and save time to boot. Most people value their time and the time you save will be with the little extra you pay a local store that has the staff to help you.

Review
#1238813 Review #1238813 is a subjective opinion of poster.
Pros
  • Quality of the items sold
Cons
  • Assistance in loading bulky items
  • Lack of any customer service
  • Length of time to check out in lawn and garden
Reason of review
Poor customer service