Denver, Colorado
Not resolved
1 comment

On Sept. 30, 2016, i bought one bag CEMEX Cement Mix (item number 364001) from Lakewood Lowes (10555 West Colfax Ave, Lakewood, CO) at $2.3/bag.

Then i went to Louisville Lowes (1171 Dillon Rd, Louisville, CO) to buy the same product, they wanted to charge $9.5/bad, and refuse to honor the low price guarantee policy. Their excuse is that they bought that product at arougd $6/bag, so they can not sell that to me at $2.3/bag.

However, I went to Westminster Lowes (5600 West 88th Ave, Westminster, CO), and they agreed to charge me $2.3/bag.

Product or Service Mentioned: Lowes Customer Care.

Reason of review: Poor customer service.

Preferred solution: they need to say sorry for not following the low price policy they promised.

  • Lowes Bad SERVICE
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Anonymous
#1223444

Why didn't you buy more at Lakewood? Was it their last bag and it was damaged so they gave you a big discount?