So in need of a few appliances for a customer of mine. I helped her pick out a nice LG Range, however the delivery or pick up date was Jan 3rd.
It was November 28th. She definitely wanted it atleast before Christmas. So we went with a similar one that was much more expensive, because the date for delivery or pick up was the 8th of Dec. Well the 9th rolls around and I get a call from her saying "where the heck is my stove"?
So I contact lowes and am told they will check and call me back. This happened several times over several days. Finally I get a hold of someone who talks me I can expect it Jan 3rd. ARE YOU KIDDING ME???
If you go online right now it says way before then. Well every time you check now it gets pushed back further and further. I have now been told January 18th.
TOTALLY UNACCEPTABLE. They took my money, gave me an ever changing date of delivery, and do not truly have a clue of when or if I will ever get it.
This person wrote the review because of order processing issue at Lowes. Reviewer claimed that he or she wants Lowes to read this review and look into the issue (if any).
If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.