Not resolved
Customer service
Diversity of Products or Services
Ease of Use
Layout of Store
Price Affordability
Value for money
1 comment

Went to local @Lowe's Home ImprovementPottsvillePennsylvania (store #553) today to finalize $845 kitchen floor installation. Not only was @Lowe's providing the material but also the installation.

I was told that I'd be called to pick up the material once it arrived. When indicated that I have a bad back and couldn't load or unload material, they offered to deliver for an additional $65 to the curb of our property ONLY. WTH!

How was I supposed to get the material into the garage? So, due to poor store/corporate policies, Lowe's is out a $800+ job and I'm going to @Home Depot.

Product or Service Mentioned: Lowes Delivery Service.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

  • floor installation
Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Yeah those self service DIY store really suck when it comes to providing service, don't they?