Went to local @Lowe's Home ImprovementPottsvillePennsylvania (store #553) today to finalize $845 kitchen floor installation. Not only was @Lowe's providing the material but also the installation.
I was told that I'd be called to pick up the material once it arrived. When indicated that I have a bad back and couldn't load or unload material, they offered to deliver for an additional $65 to the curb of our property ONLY. WTH!
How was I supposed to get the material into the garage? So, due to poor store/corporate policies, Lowe's is out a $800+ job and I'm going to @Home Depot.
Product or Service Mentioned: Lowes Delivery Service.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.