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Customer service
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Went to local @Lowe's Home ImprovementPottsvillePennsylvania (store #553) today to finalize $845 kitchen floor installation. Not only was @Lowe's providing the material but also the installation.

I was told that I'd be called to pick up the material once it arrived. When indicated that I have a bad back and couldn't load or unload material, they offered to deliver for an additional $65 to the curb of our property ONLY. WTH!

How was I supposed to get the material into the garage? So, due to poor store/corporate policies, Lowe's is out a $800+ job and I'm going to @Home Depot.

Product or Service Mentioned: Lowes Delivery Service.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

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Yeah those self service DIY store really suck when it comes to providing service, don't they?

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