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Recently I decided that for my husband's 31st birthday I would buy him a grill. I researched online, and found "the one" and it was only listed for sale at Lowes (at the time). Although they have horrific reviews I gave them a chance anyways...big mistake!!!!!!!!!!

I purchased the grill and requested to have it assembled (on a Tuesday), On friday at 6pm (*** 4 days later ***) the grill was not assembled!!!!! I was furious! The manager tryied to make excuses that didnt make any sense and only offered that i take the display grill (which was poorly assembled, woobly, and all scratched and dirty) for a discount of $30.00...

I didnt even get a courtesy call to let me know that it would be ready with a 24 hour notice...especially since they had FOUR days to put the grill together. They just dont care about their customers or business.

a week later we purchased the SAME grill from Fry's Marketplace, for $100 less!!! and they assembled it for free :) go to frys!!!!!

Monetary Loss: $320.

Company wrote 0 private or public responses to the review from Oct 20, 2009.
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