4.7
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1 comment

I was told they would not warranty any more kobalt tape measures so much for their lifetime warranty.

Product or Service Mentioned: Lowes Warranty.

Reason of review: Warranty issue.

Company wrote 0 public responses to the review from Aug 15, 2017.
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Anonymous
#1361993

The problem is that consumers don't bother looking at the warranty. The warranty covers manufacturer defects, NOT DAMAGE.

Ripping the end of your tape off isn't a defect. It is damage and not covered under warranty.

All too many consumers feel a tape they damaged should be replaced under warranty. No store or manufacturer should be responsible for the abuse of a tool by a consumer.

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