Phoenix, Arizona
Not resolved

I had a payment "bounce" per Lowe's even though my account is active with funds,once I saw this I reissued the payment with same information on file and it magically went through. Low and behold they closed my account due to this and will not reinstate.

This was also done without me knowing, I had to log into my account after my card was declined. I spoke to a tech and they verified that the funds came from the same account that has made my last months payment perfectly. There solution it's the banks fault, if they admit fault we will discuss reinstating the account.

No apology for fees or anything. I will be taking my business elsewhere.

Product or Service Mentioned: Lowes Credit Card.

Reason of review: Problems with payment.

Preferred solution: Deliver product or service ordered.

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Like every other Manufacturer. Lowes does not control their Credit Card Services.

GE Money does.

Lowes has 0% input or ability to do anything with the account other than open it at the store level, Charge to it, or make payments to said account. Everything else goes through GE get pissed at them smartie


you must be one of their lazy *** employees who run when you ask for help of any kind.....not even my biggest complaint.....they sell gift cards but shut your my lowes card down when you purchase these cards......of course I will never forget the 75 year old delivery driver who could not see and totaled my truck by backing up wiyhout a spotter....screw lowes and your comments...your the ***