Not resolved

I bought a washer from Lowe's and took the day off from work the day it was delivered. Found out that the washer was to wide to fit through the basement door but I didn't know this at time of purchase which the attendant didn't indicate there were different sizes to consider.

I reordered a washer that would fit and it has taken several weeks to come in. When they called on Monday to say the washer had come in and they could deliver on Thursday I asked if I could have it delivered first thing in the morning so I only would have to miss a few hours of work. But of course they said no way to know arrival time only somewhere between 8 and 5. To avoid taking another day off from work I opted for Sunday and felt like a prisoner of my own home because you can't go anywhere.

It is 4pm and I do not know if they are going to make it.

The store actually suggested I take time off from work to have it delivered a different day. Not a happy customer.

Product or Service Mentioned: Lowes Delivery Service.

Reason of review: Problem with delivery.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like