Very angry today.
Lowe's violated their return policy. The guy who works at customer service refused our returning since items not in receipts. He insisted it's Lowe's return policy. But I found this on the back of receipt.
For returns whithout valid receipts:
.In most instances, your receipt can be retrieved by using the original credit card, checking account number, or by your phone number.
. In-store credit may be issued for the item's current selling price.
I can't believe that guy just lied to us. I don't think it's because he didn't know. I can't understand his purpose. It's very bad bad
bad experience. We are very very very angry.