We found a maytag washer we liked at Lowe's. When we researched the consumer reviews, we found Home Depot had a lower price by nearly $50. When we took our home depot price printed from their website, Lowes would not honor their guarantee to match the price and take an additional 10%.
After speaking to the manager, Brian, it was obvious we were bothering him by taking him out of his private office, out of the customer's eye.
I think it bad business to advertise in the Lowe's weekly add making a promise and not living up to it.
Product or Service Mentioned: Lowes Website.