I bought an item at one Lowe's store and tried to return it the next day at a different Lowe's store. The item ( a makeup mirror )was in perfect condition in it's original wrapping and carton accompanied by my credit card receipt. Store # 2 refused the return because that particular store did not stock that item.
Lowe's stated return policy as seen on their website specifically states "return to any Lowe's store".
That is not true. Their policy statement needs to be modified to read " if it is convenient for Lowe's".
Then it would be true. My convenience be damned.
Product or Service Mentioned: Lowes Website.