Oregon, Illinois
Not resolved

I bought a Troy Built riding mower from Lowe's with an extended warranty. After 4 months the mower died and I can't get it started. I called Lowe's and they gave me a time and date when they would pick it up in a week for repair. I took off of work and nobody showed up on the date of pick... not even a call.

I called Lowe's and they told me someone would call me back in a couple of days. Well it's been 3 days and haven't heard a word. In the mean time my 3 acres of grass are growing. But doesn't seem like a concern to Lowe's. They sold me a worthless extended warranty.

I'm going to report this to Troy Built and the attorney general's office of Illinois.

Product or Service Mentioned: Lowes Warranty.

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thay dont honor veterans ID cards nether.I think thay have no honor.


did you call 1-888-77-LOWES (56937).


I'm also having an issue with their extended warranty, but on an appliance. Lot's of room to wiggle out on these things, so my advice is don't pay the additional money. They represent that their warranty will take care of virtually anything, but rest assured...it won't.

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