Purchased a lawnmower less than a year ago, and got the 4 year protection plan. Last week, my mower's brakes stop working.
So we call Lowe's, and they say someone will be out to get it the next day, a Saturday. No one comes. Monday we call again. They tell us the "provider" will call that day or today.
Still no call. Going to call Lowe's again later and see if can just exchange the mower.
My yard is turning into a jungle while they and their "provider" sit on their thumbs. Won't buy big ticket items at Lowe's ever again.
Product or Service Mentioned: Lowes Protection Plan.
Reason of review: Poor customer service.