I purchased a Troy Built snowblower in December 09 with the 3 year service plan for $99. It states on the brochure that I was given with my receipt, that if service is need "an in-home service appointment" can be scheduled.
Ha! When I called the number on the brochure I was told my $599.00 snowblower was not covered. It only covers items over $899.00. Plus, pick and delivery of the snowblower to a repair shop is not covered.
I live in Aurora, IL and they wanted me to haul this enormous snowblower to Westmont, IL. BTW - the location is Lowe's in Oswego, IL.
I hope they are satisfied with the $700 they got out of me because I will never, ever buy so much as a nail at Lowe's again. I'm also telling all my friends, family and neighbors to never shop at Lowe's.
Product or Service Mentioned: Lowes Delivery Service.