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DO NOT PURCHASE ANY KITCHEN APPLIANCES FROM LOWE'S!!! After tons of service visits and hours on the phone, Lowe's simply does not back up their products.

I even opted to purchase their bogus replacement warranty, and it has failed time and time again to replace my lemon. So far, they've done nothing but make excuses and break promises. I've been without ice for almost 2 months, and this refrigerator has 2 ice makers!! The repair company has tried to address the same issues over and over.

This has been the worst experience as a consumer, and I strongly suggest going to Sears or Home Depot for any of your kitchen appliance needs.

To sum it up...POOR CUSTOMER DEDICATION, CUSTOMER SERVICE, AND THEY DO NOT BACK UP THEIR PRODUCTS! DO NOT PURCHASE THEIR BOGUS EXTENDED WARRANTY!!!

Monetary Loss: $2500.

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pcemitchell00
#855332

Sorry, it is a little over 2 years old, so it's not the manufacturer I'm dealing with.

Anonymous
#855261

You don't say how old the refrigerator is. If it's less than a year old it's covered by the manufacturer warranty. The extended warranty doesn't take effect until the manufacturer warranty ends.

Anonymous
to Anonymous Peachtree City, Georgia, United States #855327

The refrigerator is 2 years old and not covered by the manufacturer's warranty.

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