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Our washer, with a 3 year extended warranty from Lowe's failed on a Saturday. I called Lowe's, and they quickly set up an appointment with their repair service in Ocala, FL for Wednesday.

I was very pleased with the service so far. Then, their repair company called and stated that it would be an additional week before they could even check the washer. I called Lowe's and this time it was "call the repair company." So, I cancelled the appointment, called Mr. Appliance, a local company, and in two days, our washer was repaired.

Sure, it cost me a repair service call, but the service from Mr. Appliance was excellent and timely. My recommendation is do not buy extended warranties.

You always have to deal with a local company in the end which is not worth the hassle. Lowe's is a great company, it is just extended warranties that seeming always create more hassle than they are worth.

Product or Service Mentioned: Lowes Washer And Dryer Warranty.

Reason of review: Warranty issue.

Monetary Loss: $206.

Lowes Cons: Extended warranty service.

  • Extended Warranty Service
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