Our washer, with a 3 year extended warranty from Lowe's failed on a Saturday. I called Lowe's, and they quickly set up an appointment with their repair service in Ocala, FL for Wednesday.
I was very pleased with the service so far. Then, their repair company called and stated that it would be an additional week before they could even check the washer. I called Lowe's and this time it was "call the repair company." So, I cancelled the appointment, called Mr. Appliance, a local company, and in two days, our washer was repaired.
Sure, it cost me a repair service call, but the service from Mr. Appliance was excellent and timely. My recommendation is do not buy extended warranties.
You always have to deal with a local company in the end which is not worth the hassle. Lowe's is a great company, it is just extended warranties that seeming always create more hassle than they are worth.
Product or Service Mentioned: Lowes Washer And Dryer Warranty.
Reason of review: Warranty issue.
Monetary Loss: $206.
I didn't like: Extended warranty service.