Charleston, Illinois
Not resolved

After the vinyl installation there were bubbles present and was told repeatedly they would go away. After 3 weeks they came back and blamed me for not having the heat high enough.

Cranked the heat up beyond the set 70 degrees. Still bubbles and weeks later they come back with same story. On the 8 week mark they come back after multiple complaints and tell me they used the wrong glue! They tear it up and put it down again.

Vinyl now looks good but I come home to find cig ashes everywhere from installers smoking in the house! Never using Lowes again or their contracted installers Camille's Flooring from Bloomington IL.

Product or Service Mentioned: Lowes Installation.

Monetary Loss: $4000.

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dont blame Lowe's for the installers doing a *** job. They cannot be God and make and stand over the installers as they work.

If this bothered you enough , You should of complained that the installers of their mistakes and Lowes can get rid of companies that dont take care of there contracts and replace them with one that do. Be reseasonable!


I've seen several things go sideways with Lowe's installs. It's hard to be all things to all people.

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