My name is Linda Kaufman and I was given extremely rude customer service at the Lowe's Home Improvement Center in Willow Grove by an associate named Alan in the plumbing department. IAs I stated earlier in my 1st email, this man is rude and an awful employee.
He just didn't want to help me at all with my blinds and shades that needed to be cut. He laughed at me and told me to find someone myself and that someone would come around. He laughed again when I walked out and I saw him just sitting in his chair. He seemed very lazy and unwilling to help in any capacity.
I'm now a Depot shopper and plan to stay that way and tell all of my friends, family, and neighbors. I hope management fires this awful employee!!!