My wife and I had Lowes installer install carpeting and laminate flooring. First, when he finished the carpet he left the vents out.
I asked about it and he said "they're in the closet" implying for me to finish the work.
Big problem with laminate.....after installation noticed floor buckling. Lowes confirmed we had an unlevel floor. Installer "claimed" he told us and we let him install anyway.....cmon!!!
We confronted Lowes with our install agreement which read "floor level, yes"......after telling them that they offered us 500 dollars....load of garbage. Install manager lied and tried to cover up....Store Manager was just as bad and seemed to give a little every time we didnt back down...........Instead of 100 percent guarantee......they will see what you will settle for.
We have stopped all contact with the Sioux City, IA Lowes and have started legal action.
Product or Service Mentioned: Lowes Installation.
Monetary Loss: $5000.