It was sometime last year in 2011 when my fiancee and I went to Lowe's in New Hudson MI for the first time since we'd moved to the area. We were looking to purchase a heating element for our hot water tank.
We were in the plumbing dept.
when we were approached by an employee. He came over with a greeting and was nice enough but when we asked if he could assist us in finding our part his reply was " Actually I don't know that much about water heaters and I don't think anybody else working tonight would know either."