We bought all new kitchen applicances from Lowe's & our first ones ever! Craig, our salesman & manager was very professional.
From the delivery service which was rude, late, lost or left parts, cut wires without shutting off the electricity which caused a fireball in our kitchen to Naperville manager who cannot coordinate or take reponsibility, we will never buy an applicance or anything from them again. Our frig is damaged & their lack of service is horrible. Now our new frig is lost somewhere & still not here. We have talked to the Naperville Lowe's countless times.
What a comedy of errors without the humor. No one cares! We own a small business & would never treat our customers in this manner. We would lose customers & now we are talking to their corporate office.
We are considering talking to our attorney & the local newspapers. We really wish we would have gone with another private business owner who takes pride & reponsibility.
Product or Service Mentioned: Lowes Manager.