The Lowe's here has no security on Sunday's (when the store is full). On January 7, 2018, a very drunk man (probably high as well) charged to the front of the check out line and declared that he had waited long enough.
He threatened me, my wife and several others who he had cut in front of. He was dirty and smelly and got right into my face. He pushed me back and indicated that he possessed a gun. So, as good luck would have it, the manager-on-duty was operating one of the registers.
He said nothing to the drunken idiot and he didn't call the police or other managers for help. But he did choose to allow the drunk to check out first. I contacted the GM of the Barboursville, WV Lowe's and received a call from an underling telling me they were sorry I had to wait in line too long.
Nothing was said about every customer in the store having their life put at risk by the inaction of the store management. I am certain that the Barboursville Lowe's is NOT SAFE FOR CUSTOMERS.
Product or Service Mentioned: Lowes Manager.
Reason of review: Life put at risk by management policies.
Preferred solution: A $200 gift card for having my life put at risk..