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Loganville, Ga Jan 2018-Cancelled fridge because it was back ordered 2x. Snellville,Ga Mar 18-can’t find anyone that knows product.

Monroe,NC: Apr 7,18- flooring unaware of carpet promo. Cashier rang up order 3x, chrg card 3x. It took 2 hrs to resolve. Short changed on materials.

Tried to do will call. Disaster!!!Everyone at these locations untrained.

Understaffed and undertrained. Not designed for someone with lots of projects.

Review about: Lowes Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1460346

DONOT have Lowes install carpet or flooring ! !

! NOTHINGNEVER have Lowes install anything ! ! !Lowes has absolutely NO control over their subcontractors.I learned the hard way that you should NEVER pay for the complete job to include the labor before the job is done.

Lowes gets your money and then you have to fight to get the job completed correctly.Hire a local company to do the work and then you only pay when the job is complete .At Lowes you pay for the whole job labor and all and then have no recourse if the subcontractor does not complete the job correctly.Your screwed unless the contractor comes back, as Lowes cannot make them do anything.NEVER have Lowes install anything ! !

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