Lowes - LOWE'S (POOR CUSTOMER SERVICE) LAKEWOOD 10555 WEST COLFAX AVENUE, LAKEWOOD, CO, 80215 (303) 234-5840
I'm a builder and a couple weeks ago purchased two Pella windows and ordered grilles for the windows at an additional cost. Yesterday I picked up the grilles and found out they were the wrong size.
I went to the window and door dept and talked with Charles a real *** that should not be working with the public. Charles blamed me for the mistake. Fact is when I purchased the windows they ordered the grilles in their system. I'm at a point now on another house and needed a quote for 43 windows, three french doors and many interior doors.
This sale would of n=been over $50,000
Charles was such a sub par sales person that I did not even let him bid on my new project.
Advise everyone to stay away for Charles. A total waste of time and space.
Product or Service Mentioned: Lowes Sales Representative.
Reason of review: Poor customer service.