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Poor advice from Lowe's sales force leaves me with garage door that doesn't fit my house. They will not take return of product.

They won't even order me the 2 correct partial panels that I need. I contacted their customer service dept. a week ago and they referred me to a third party that is basically telling me, don't call us, we'll call you.

When I contacted the garage door maufacturer Amarr, they told me Lowe's can order the the 2 needed panels themselves.

Why is it so difficult to assist an honest customer. My door is open to criminals and racoons for a week and a 1/2 because they don't help at all!

Monetary Loss: $310.

Company wrote 0 private or public responses to the review from Aug 17, 2011.
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