5610 Corporate Center Ln SE, Lacey, WA 98503, USA
Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money
1 comment

I bought a garage door opener. Paid 205.00.

Took home and realized it said 1.25 horsepower, was really a 3/4 horsepower. So now to return. I went to store number 2738. Lacey, Washington.

Jessie the manger was horrible. I walked in and said please i need to return. A young lady said wait. Never asked me for receipt.

Jessie showes up.and asks me for receipt. I gave to him. He then gave me problems from start. So i went looking for something bigger and stronger.

No luck. Came back. Jessie lost my receipt as he says. And said he had to witness me on camera to prove i actually bought it there.

Took 30 minutes and walla he found receipt He is an idiot and deserves to be fired. Hate that store do to manger Jessie

Product or Service Mentioned: Lowes Manager.

Reason of review: Return, Exchange or Cancellation Policy.

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Not 1st time Manger Jessie treated customers this way.