Wow, Lowe's really doesn't have any customer care. I was trying to buy a Gas Grill for my daughter who lives in another town.
I didn't want to buy the grill and rent a truck to haul it up and I didn't want to drive up and buy it and come home. I though like most other retailers we could buy it here and she could pick it up there (I mean after all these stores are not individually owned). They not only said no, they weren't even nice. They said it would be easier to buy it online (easier for them maybe).
The store includes free delivery and set up, online does not.
Maybe I am wrong, and if they had had the least amount of polite behavior I would not be writing, but they were not even nice about it and basically sneered and talked down to me about how *** my idea was. Who knows, maybe they are right, but Lowe's just died and will never rise again around myself and my friends.
Product or Service Mentioned: Lowes Customer Care.
Reason of review: Poor customer service.