I bought a brand new washer and dryer from Lowes AND purchased their warranty service. What a nightmare!
They hired some third rate contractor to come when after only 2 months my washer started acting funny. This guy shows up in a beat up Honda Accord with a tool belt on-and cant fix it-GO FIGURE! THEN-they say 3-5 business days for a part, I call after 3 business days of not hearing from them and they say another 7-10 business days. I called Lowe's to complain and all they said was "we can put in a request to expedite the part order-it may or may not get granted-and that request will take 2-3 business days.
So, here I am with a almost new washer-a warranty service from Lowes purchased-and I have to do without a washer for 2 weeks????
Ridiculous! Don't waste your money or time-you would be better off to get someone to fix a non-warrantied machine off of Craigslist!
Monetary Loss: $600.