Silverdale, Washington
Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money
1 comment

Lowes offered and then Charged me $99 for special offer install on blinds, that was $45 to measure and $54 to install up to 9 blinds. When I went to actually place the order, they added $450 to install price stating that 'other charges apply' but couldn't say what extra charges.

They started to say that one of the blinds was greater than 60" but it wasn't, then they said well the window is greater than 60". But couldn't justify the extra $450, the quote for the windows jumped when I tried to order. First 9 window blinds were $1,093, then on ordering, the first 3 sudden,y came to $750.....

I walked out.

Product or Service Mentioned: Lowes Blinds Installation.

Reason of review: Not as described/ advertised.

Preferred solution: Let the company propose a solution.

Lowes Cons: Lack of training employees, Lack of service and followup.

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I am going through a blinds installation right now in Lynnwood WA Lowes. It's honestly been a nightmare.

They're using North End Remodel from Marysville.

One word: RUN.

This is supposed to be a quick process but we ordered in July 2017. It's mid Sept, got blinds in August, no installer and Lowes doesn't care.